Privacy Policy

Last updated: February 2026

SellMate AI ("we", "us", "our") operates the Chrome extension "SellMate AI" and the website sellmate.store. This Privacy Policy explains how we collect, use, and protect your personal data.

1. Data We Collect

• Account Data: Email address and display name when you register. Google profile information (name, email, avatar) if you sign in with Google.
• Product Photos: Photos you upload for AI analysis. These are processed in real-time and not permanently stored on our servers. Photos are automatically deleted after analysis is complete.
• Usage Data: Number of credits used, subscription status, and basic usage statistics to provide our service.
• Technical Data: IP address (for rate limiting of free accounts), browser type, and device information collected automatically when you use our service.

2. How We Use Your Data

• To provide AI-powered photo analysis and auto-fill listing generation
• To manage your account, subscription, and credit balance
• To process payments through Stripe
• To enforce usage limits and prevent abuse
• To improve our service and fix technical issues

3. Third-Party Services

We use the following third-party services:

• AI Analysis Provider: Product photos are sent to our AI service for analysis. Photos are processed in memory and not stored by the AI provider.
• Stripe: For payment processing. Stripe's privacy policy applies to payment data.
• Google OAuth: For optional Google sign-in. Only basic profile information (name, email, avatar) is accessed.

4. Data Storage & Security

• Account data is stored in our database hosted in Europe.
• Product photos are transmitted via encrypted WebSocket connections and are not permanently stored.
• Authentication tokens are stored locally in your browser (Chrome storage API).
• We use industry-standard security measures to protect your data.

5. Your Rights (GDPR)

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data
• Export your data in a portable format
• Object to data processing

To exercise these rights, contact us at the email address below.

6. Cookies & Local Storage

We use localStorage to save your language preference and authentication session. We do not use tracking cookies or third-party analytics.

7. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

For privacy-related questions, contact us at:

privacy@sellmate.store